Mailing in rebates are sometimes one of the most unnecessarily tedious things. Number 1:Keep a copy of all your rebate information. Every time I have purchased a computer, in 2001 and in 2006 ,I have used rebates. Each time the rebate department has sent back a letter saying that the information was incorrect.
The most recent time, I received a letter stating that I purchased the computer outside the promotional dates. After having a look at the information on my receipt and the rebate form, I saw that the rebate department had made a mistake. I called and they said I would have to resubmit the information with the letter they had sent me. I then asked the customer service representative if they could just look at the information I originally sent them. He told me that their policy was to destroy the information after processing the rebate and that I would have to resubmit my documents.
Well, I did resubmit, and they processed the rebate but I only received half of what I was supposed to receive. After contacting the rebate department another time, they did send the other half of my money.
Now, rebates can become tedious and that is why you should always make copies of all your information.
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